1. INTRODUCTION
At Zavapay, we are committed to protecting the privacy and security of our users' personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information gathered from users of the Zavapay mobile application and website.
1. Information Collection
- User Registration: When users register on the Zavapay platform, we collect personal information such as name, email address, phone number, and other necessary details for account creation and verification purposes.
- Transaction Information: We collect information related to transactions made through the Zavapay platform, including purchases of data, airtime, bill payments, and conversions of airtime to cash.
- Device Information: We may collect device-specific information, such as device model, operating system version, and unique device identifiers, to enhance user experience and ensure platform compatibility.
2. Information Use
- Account Management: We use the collected information to manage user accounts, verify user identity, and facilitate transactions on the Zavapay platform.
- Customer Support: Information provided by users may be used to respond to inquiries, resolve issues, and provide customer support services.
- Personalization: We may use user information to personalize user experience, provide targeted content, and recommend relevant products and services.
3. Information Sharing
- Service Providers: We may share user information with trusted third-party service providers who assist us in delivering services, processing transactions, and maintaining platform functionality.
- Legal Compliance:We may disclose user information when required by law, legal proceedings, or government requests, or to protect the rights, property, or safety of Zavapay, our users, or others.
4. Data Security
-BVN OR NIN: As a result of the new CBN policy, users who create a wallet account needs to verify their account with with bvn or NIN and any accounts not verify is tagged fraudulent. We do not store people's BVN or NIN our website. BVN verification is connected to our partner banks using API and we do not have access to view or use your BVN .
Verifying your account will also enable you to gain access to your unique virtual accounts Which you can in turn use for wallet funding.
- We employ industry-standard security measures to safeguard user information against unauthorized access, disclosure, alteration, or destruction
- User data is stored securely and protected using encryption and other security protocols to ensure confidentiality and integrity.
5. User Rights and Choices
- Users have the right to access, update, and correct their personal information stored on the Zavapay platform.
- Users may opt out of receiving promotional communications from Zavapay by following the instructions provided in the communication or by contacting our customer support team.
6. Children's Privacy
- Zavapay does not knowingly collect personal information from children under the age of 13. If we become aware that personal information has been collected from a child without parental consent, we will take appropriate steps to remove the information from our systems.
7. Changes to Privacy Policy
Zavapay reserves the right to update or modify this Privacy Policy at any time. Users will be notified of any changes to the Privacy Policy through the Zavapay platform or other appropriate channels.
By using the Zavapay platform, users consent to the collection, use, and disclosure of their personal information as described in this Privacy Policy. If you have any questions or concerns about our Privacy Policy or data practices, please contact us at (support@zavapay.com).
This Privacy Policy applies to all users of the Zavapay platform and is effective as of the date of publication February 29, 2024. Thank you for trusting us.